Trip to CitiBank – Key takeaways

I made a few trips to CitiBank during my holiday and attended an Otak2 session, a discussion with Michelle, and a CitiBank-ICMS Industry roundtable with top management. I met Sanjeev Nanavati, the CEO of CitiBank, twice in less than a month, and he was always among the first to leave the room. But that’s the banking industry!

There were some points brought up, especially for the interns from Otak2. According to the person-in-charge, the interns are too one-sided. They are like men with an elephant. Everyone is holding just a part of the elephant. Their knowledge on certain departments is based just on what they are ‘holding’ instead of a more general view of the whole banking system.

A very good point that I would like to share with all the readers is that young people actually know and can articulate the real problem. The problem with young people is that they just stop there. They shouldn’t be just observing and not making real changes to society but should think of real solutions to the problem. I later joined a roundtable discussion with the top management. I shall write about this in another post.